Cover routed calls 24/7
Give more callers a fast first response instead of voicemail, phone tag, or long hold times.
Test Our AgentMenu
AI RECEPTIONIST FOR LAW FIRMS
An AI receptionist built around your law firm's intake.
FirmVoice answers routed calls, qualifies new leads, books consultations, routes callers, and follows your firm's intake rules—24/7.
Built specifically for law firms. Customized around your intake. Refined with you over time.
WHAT IT CAN HANDLE
Your front door, built around your rules.
New leads. Existing clients. Scheduling. Routing. After-hours calls. Different practice areas. FirmVoice is configured around the way your firm wants those conversations handled.
Want to hear one first? Call the live FirmVoice agent or book a conversation about your own intake process.
WHERE CALLS LEAK
Your best lead can disappear in a few ordinary minutes.
The receptionist is already on a call. Someone is standing at the front desk. An attorney needs help. Lunch runs long. A prospect calls during any one of those moments, gets voicemail, and keeps dialing. By the time your team calls back, that person may already have a consultation scheduled somewhere else.
FirmVoice is built to help give more callers a fast, useful first response while your team keeps doing the work only people can do.
WHAT FIRMVOICE CAN DO
Receptionist, intake, scheduling, and routing—built into one system.
FirmVoice is built around how your firm actually wants calls handled, from the first question to the next step.
Qualify new leads
Ask the intake questions your firm actually uses and collect the information your team needs.
Book consultations
Schedule the right type of appointment into the right calendar based on your rules.
Route and escalate
Transfer calls, escalate urgent matters, or route callers based on practice area, location, or other criteria.
Handle after-hours calls
Keep intake moving at night, on weekends, and when your team is tied up.
Work around your process
FirmVoice is configured around your intake instead of forcing your firm into a generic workflow.
BUILT FROM FIRSTHAND EXPERIENCE
We knew the intake problem before we built the product.
FirmVoice grew out of firsthand experience operating and growing a seven-figure, two-time Inc. 5000 law firm—and seeing how much the phone and intake process affected what happened to good opportunities.
WHY THAT MATTERS
We are focused on the process after the phone rings.
FirmVoice is not just about answering. It is about the questions, qualification, scheduling, routing, escalation, and follow-up visibility that move a caller toward the right next step.
That is why the build starts with your actual intake process.
YOUR INTAKE. YOUR RULES.
Every law firm handles intake differently. Your AI receptionist should too.
We configure the agent around your practice areas, intake questions, qualification criteria, calendars, offices, virtual and in-person appointments, transfers, escalation rules, after-hours process, and more.
01Onboarding
We learn how your firm handles calls now and how you want them handled going forward.
02Build
We configure your FirmVoice agent around your intake workflow, scheduling, routing, and qualification rules.
03Test
Your team calls the agent, tries edge cases, and tries to break it before anything goes live.
04Refine
We make adjustments based on testing and your feedback.
05Go Live
Calls begin routing through your customized FirmVoice agent.
06Optimize
As your firm changes, the agent can evolve with it.
THE FIRMVOICE PLATFORM
See what happened after the phone rang.
FirmVoice can give your team visibility into caller information, call transcripts, summaries, and booked appointments so there is a clear record of what happened on each interaction.
- Caller information
- Call transcripts
- AI-generated summaries
- Booked consultations
AI RECEPTIONIST VS. TRADITIONAL OPTIONS
A different model for law-firm phone coverage.
FirmVoiceTraditional Answering ServiceIn-House Only
24/7 availabilityYesOftenDepends on staffing
Handles simultaneous callsYesLimited by staffingLimited by staffing
Built around your intake rulesDeeplyVariesYes
Books into your calendarsYesVariesYes
Ongoing optimizationIncludedUsually limitedInternal responsibility
Scales without another receptionist seatYesUsuallyNo
COMMON QUESTIONS
What law firms usually want to know.
Does FirmVoice pretend to be a human?
No. FirmVoice agents identify themselves as AI. The goal is not to trick callers. The goal is to give them a fast, useful, professional experience.
Can it book directly into our calendars?
Yes, where supported. We configure scheduling around your calendars, appointment types, locations, virtual versus in-person rules, and other intake requirements.
Can it transfer calls to our team?
Yes. FirmVoice can transfer, route, or escalate calls according to the rules you choose.
Can it handle more than one call at a time?
Yes. AI reception can handle simultaneous inbound calls, which helps reduce the missed-call problem that occurs when staff are already on the phone.
Will it give legal advice?
No. FirmVoice is designed for receptionist, intake, scheduling, and routing functions—not independent legal advice or legal judgment.
Can we change the agent after launch?
Yes. FirmVoice is an ongoing service. As your staffing, scheduling, intake, marketing, and technology change, the agent can be refined with you.
Start here ↘
See what a FirmVoice receptionist would sound like for your firm.
Test the agent or book a conversation about your intake process.