Call volume
How many inbound calls the agent is expected to handle.
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FIRMVOICE PRICING
Your agent. Your call volume. Your price.
There is no Bronze, Silver, or Gold package because there is no standard law firm. We build FirmVoice around your actual intake process, then price the agent you actually need.
No payment to get a quote. We start with your call volume, intake, calendars, and routing.
HOW PRICING WORKS
We price the system—not a generic package.
Your monthly price reflects the amount of work your agent needs to do: call volume, intake depth, calendars, routing, practice areas, locations, after-hours coverage, and other firm-specific requirements.
You will know your monthly price before you go live.
Get My FirmVoice PriceWHY CUSTOM PRICING
A 20-call-per-day estate-planning firm and a multi-location firm handling thousands of calls are not buying the same thing.
One may need a straightforward receptionist workflow with a single calendar and a short intake. The other may need multiple practice areas, locations, qualification paths, calendars, transfers, escalation rules, and after-hours logic. FirmVoice is priced around that reality.
WHAT DETERMINES YOUR PRICE
We price the actual work your intake system needs to do.
We review these factors during onboarding and the build process so the monthly number reflects your real usage and complexity.
Average call length
Short routing calls and detailed intake conversations create different workloads.
Intake complexity
How many questions, qualification branches, practice areas, and decision points are involved.
Scheduling
Number of calendars, appointment types, offices, and virtual or in-person rules.
Routing & escalation
Transfers, urgent calls, existing clients, staff availability, and after-hours workflows.
Other requirements
Languages, integrations, special workflows, and other firm-specific needs.
PRICING EXAMPLES
For context—not packages.
These examples are here so you have a realistic frame of reference. They are not tiers, and your price may be higher or lower depending on your agent and usage.
Smaller firm
One primary practice area, straightforward intake, moderate call volume, limited routing complexity.
Often around $500–$1,000/month.
Larger or multi-location firm
Multiple practice areas or locations, more complex intake and routing, and thousands of calls per month.
Could be around $2,000–$3,500/month or more.
THE FINANCIAL SIDE
Price matters. So does the value of the calls you are already losing.
Use your own call volume and average case value. The calculator is illustrative, but it makes the economics easier to see.
THE FINANCIAL IMPACT
What could better intake be worth to your firm?
Type in two numbers. We'll do the rest.
For the comparison below, we'll use these illustrative intake assumptions:
Typical law firm80% of calls answered50% of answered calls are actual leads60% of leads book a consult30% of consults become clients
Illustrative FirmVoice scenario95% of routed calls answered50% of answered calls are actual leads70% of leads book a consult35% of consults become clients
Typical Law Firm100 calls80 answered40 actual leads24 consults7 clients$35,000
→
Illustrative FirmVoice Scenario100 calls95 answered48 actual leads34 consults12 clients$60,000
Rounded to whole calls, leads, consults, and clients. Illustrative assumptions only—not a guarantee or projection of actual results. Lead mix, answer rates, booking rates, close rates, client value, and FirmVoice configuration vary by firm.
WHAT YOU ARE PAYING FOR
More than phone coverage.
- Custom intake mapping
- Agent configuration
- Testing and refinement
- Scheduling and routing logic
- FirmVoice Platform access
- Ongoing monthly refinements
CONCIERGE SERVICE
We build it. We help test it. We keep working on it.
There are cheaper ways to buy voice AI software. FirmVoice is designed for firms that do not want their office manager or intake director to become the person responsible for building and maintaining the system.
We do the intake mapping, configuration, testing, refinement, and ongoing optimization with you. The goal is a working receptionist and intake system—not another software login your team has to figure out.
SEE THE AGENT BEFORE YOU COMMIT
The setup fee is designed to make the first decision easy.
You are not being asked to buy a promise. We build your FirmVoice agent around your intake, your team tests it, and then you decide whether to go live.
01Small setup fee
We start onboarding and map how your firm wants calls handled.
02We build it
We configure your agent around your questions, calendars, routing, and intake rules.
03You test it
Your team calls the real agent, tries edge cases, and sees how it performs.
04You decide
Like it? Approve it and go live. Do not like it? We refund the setup fee under the setup terms.
THE BETTER PRICING QUESTION
How many good calls does FirmVoice have to save to pay for itself?
If a new matter is worth several thousand dollars—or tens of thousands—the math can change quickly.
For some firms, capturing one or two opportunities that otherwise would have gone to voicemail, waited too long for a callback, or hired the next firm that answered can materially change the economics.
Actual results vary by firm, matter mix, intake performance, and conversion rates.
WANT A REAL NUMBER?
Tell us what your phones look like.
Give us a rough idea of your call volume, practice areas, intake process, scheduling, and routing. We will tell you what FirmVoice would cost for your firm.
Get My FirmVoice PricePRICING QUESTIONS
What firms usually want to know.
How much does FirmVoice cost?
There is no standard package because there is no standard law firm. Pricing is customized based on call volume, average call length, intake complexity, scheduling, routing, practice areas, locations, and other requirements. For context, a smaller firm with straightforward intake may be around $500–$1,000 per month, while a larger multi-location or multi-practice firm handling thousands of calls per month may be around $2,000–$3,500 per month or more, depending on complexity.
Is there a setup fee?
Yes. We charge a small setup fee to begin onboarding and build your custom agent. Your team gets to test the agent before launch. If you decide you do not like the agent under the setup terms, we refund the setup fee.
Do you charge by the minute or by the call?
No. We establish a flat monthly price during setup so you are not watching a meter every time the phone rings.
Is there a long-term contract?
No. FirmVoice is designed as an ongoing monthly service without a long-term commitment.
Can the monthly price change?
Your initial monthly price is based on the call volume and complexity we expect at launch. That initial price is intended to remain in place for the first six months unless there is a material change in usage, scope, or other agreed conditions. After that, pricing can be adjusted with advance notice.
What is included after launch?
Your monthly service includes the live FirmVoice agent and ongoing refinements. We may also review calls and suggest improvements to the intake process at our discretion.
Hear yours before you commit ↘
Get the number for your firm.
We'll talk through your phones, intake process, call volume, calendars, routing, and after-hours needs. Then we can tell you what a custom FirmVoice build would cost.
No payment to get the quote.