Test Our AgentMenu
IMMIGRATION INTAKE
An AI receptionist built for immigration law firms.
Immigration firms often handle high call volume, repeat process questions, multiple matter types, and multilingual callers. FirmVoice can help standardize the first conversation and route callers into the right workflow.
Your intake. Your rules. Built around your practice.
WHY IT MATTERS
High volume makes consistency hard.
When every caller has a different matter type, language preference, deadline, and procedural history, intake needs structure without becoming rigid.
PRACTICE-SPECIFIC INTAKE
The agent should know what matters for this kind of call.
A strong intake process asks the right questions without pretending to make legal judgments.
Current status or filing stage
Country and location
Important notices or deadlines
Prior filings or attorney involvement
Language preference
ROUTING & URGENCY
Not every call should have the same next step.
FirmVoice can follow configured rules for scheduling, transfer, escalation, and message capture based on the information gathered during the call.
- Route deadline-sensitive notices according to your firm's rules
- Separate new leads from existing case-status calls
- Configure supported languages based on your firm's needs
- Use English/Spanish multilingual mode where appropriate
- Book the correct consultation type for the matter
HOW IT WORKS
Build the intake around your firm, then test it before launch.
01Map
We document your questions, matter types, qualification rules, calendars, and escalation paths.
02Build
We configure the agent around that workflow.
03Test
Your team calls it and tries edge cases before launch.
04Refine
We adjust the agent based on real testing and ongoing needs.
COMMON QUESTIONS
What firms usually ask.
Can FirmVoice work with multilingual callers?
Yes. FirmVoice can be configured in dozens of supported languages based on your firm's needs. For English- and Spanish-speaking callers, a single agent can be configured to handle both languages and switch between them during the conversation.
Does every language work the same way?
No. English and Spanish can be configured in a multilingual mode that allows one agent to switch between the two. Other supported languages are typically configured individually, so we confirm the best setup for your firm during onboarding.
Can it answer case-status questions?
It can route or capture those calls according to your process, but it should not invent case information it does not have.
Can it identify different immigration matter types?
Yes. Intake can branch based on the caller's stated matter type and your rules.
Can it provide immigration advice?
No. Legal advice remains with the firm.
built around your practice ↘
Show us how your firm handles calls today.
We'll talk through the intake, scheduling, routing, urgency, and edge cases that matter for your practice and show you what we would build.