What happens on the first call?
We talk through your current phone and intake process, what you want the agent to handle, your call volume, calendars, routing, practice areas, and where your team is losing time or opportunities. Then we can show you what a FirmVoice setup could look like for your firm.
Do I have to pay anything to book the call?
No. The first step is simply a conversation to determine whether FirmVoice makes sense for your firm.
When does the setup fee come in?
If the fit makes sense and you want us to build your custom agent, the setup fee starts the onboarding, configuration, and testing process.
Do we have to commit to monthly service before testing?
No. Your team gets to hear and test the actual agent before deciding whether to go live.
What happens if we like the agent?
You approve it, we finalize launch details, connect the agreed call flow, and move into monthly FirmVoice service.
What happens if we do not like it?
If you decide the agent is not right for your firm under the setup terms, we refund the setup fee.